Last updated: 29 March 2026
Omnivyv is a trading name of Pedro Pasturczak, a sole trader registered in England and Wales. Our address is Flat 11, Kings Court, 40 Hersham Road, Walton-on-Thames, KT12 1JE. You can contact us at hello@omnivyv.com.
These Terms govern all use of www.omnivyv.com (the “Site”) and all services purchased through it. By using the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.
Omnivyv generates AI-powered image and video content for residential property marketing. You provide reference media and a creative brief; we produce AI-generated outputs based on your brief. All deliverables are digital files provided by download through your client portal.
Our outputs are created using artificial intelligence tools. We are transparent about this: every piece of content we deliver is AI-generated or AI-enhanced.
Orders are placed through the client portal. A binding contract is formed when your payment is confirmed by our payment processor, Stripe. Omnivyv does not store or handle your card details directly.
Current pricing is £175 per still image and £350 per motion clip, inclusive of applicable taxes. Omnivyv is not currently VAT-registered. All prices are in GBP. We reserve the right to update pricing; the price at the time of your order applies to that order.
Deliverables are made available for download through your client portal upon payment confirmation. Download access is personal to your account and must not be shared with third parties.
We aim to deliver all projects within a reasonable timeframe, typically within 5 working days of receiving your brief and reference media. Delivery timescales are estimates, not guarantees.
If you are purchasing as an individual (not a business), the Consumer Contracts Regulations 2013 give you a statutory 14-day right to cancel. However, because our deliverables are digital content, by ticking the cancellation waiver at checkout and proceeding to payment, you explicitly request immediate delivery of your digital content and acknowledge that your right to cancel is lost once your downloads become available.
This does not affect your statutory rights in relation to defective or misdescribed content under the Consumer Rights Act 2015.
We take pride in the quality of our work and aim to deliver content that meets professional property marketing standards. Under the Consumer Rights Act 2015, digital content must be of satisfactory quality, fit for purpose, and as described.
However, AI-generated content is inherently variable. Outputs cannot be guaranteed to exactly replicate any reference image, style, or specification. We will work with you to achieve the best result, but minor variations from expectation within the reasonable range of AI generation do not constitute a defect.
If you believe a deliverable is materially defective or does not match your agreed brief, please contact us within 7 days of delivery. We will offer a revision or, at our discretion, a partial credit toward a future order.
Your assets: All reference media you upload remains your property. You grant Omnivyv a limited licence to use it solely to produce your order.
Delivered outputs: Upon full payment, you receive a perpetual, non-exclusive licence to use the delivered outputs for any lawful purpose, including commercial property marketing. You may not resell the outputs as standalone stock media.
Portfolio use: Omnivyv may retain anonymised or portfolio versions of delivered work for our own marketing purposes, unless you request otherwise in writing at the time of ordering.
All content displayed on the Site and in your client portal is protected by watermarks until full payment is received. The watermarked previews are provided solely for your review and approval. They remain the property of Omnivyv.
You must not copy, screenshot, download, reproduce, distribute, or use any watermarked content from the Site or your client portal for any purpose whatsoever. This includes but is not limited to use in marketing materials, social media, print media, websites, or any commercial or personal purpose.
Any unauthorised use of watermarked or unpurchased content constitutes a breach of these Terms and an infringement of Omnivyv’s intellectual property rights. Omnivyv reserves the right to pursue legal action, including seeking damages, injunctive relief, and recovery of legal costs, against any individual or organisation that uses our content without a valid purchase.
You warrant that all assets you upload are owned by you, or that you have the necessary rights to use them for this purpose, and that their use by Omnivyv does not infringe any third-party intellectual property rights.
You agree to indemnify Omnivyv against any claims, costs, or losses arising from a breach of this warranty. This clause is material — as a sole trader, Omnivyv bears personal liability and relies on it.
Our service uses third-party AI tools to generate content. You should be aware of the following:
Image generation (Google Gemini): Images generated via the Gemini API may contain an invisible SynthID digital watermark embedded by Google. This does not affect your usage rights but is noted for transparency.
Video generation (Kling AI): Video content generated through Kling AI is subject to Kling AI’s own terms of service. These terms may include rights for Kling AI to use generated content for purposes including AI model improvement. We recommend reviewing Kling AI’s current terms if this is a concern. Omnivyv is not responsible for any downstream use of generated content by third-party AI providers.
Image upscaling (Replicate): Some content may be processed through Replicate’s upscaling models. Replicate’s terms of service apply to their processing of your content.
Before purchasing, you have full visibility of every deliverable through your client portal. All content is displayed with a protective watermark, but the underlying image or video is exactly what you receive upon payment. You are buying what you have already reviewed — there are no surprises.
Because you preview every asset before purchase, refunds are not available on the basis that the content does not meet your expectations. The only grounds for a refund or credit are technical failures: a corrupted file, a failed download, or a file that does not match what was shown in your portal (for example, the wrong image delivered).
If you experience a technical issue, contact us at hello@omnivyv.com within 7 days of purchase. We will resolve the issue by providing a working replacement file or, if that is not possible, a full refund for the affected asset.
If we are unable to resolve your complaint, you may refer the matter to an alternative dispute resolution provider or the courts of England and Wales.
To the fullest extent permitted by law, Omnivyv’s total liability for any claim arising from these Terms or any order shall not exceed the fees you paid for the specific order in question.
Omnivyv is not liable for indirect, consequential, or economic losses, loss of profit, or loss of business opportunity. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
Your personal data is processed in accordance with our Privacy Policy. Omnivyv is the data controller. Payment data is processed by Stripe under their own privacy policy and data processing agreement.
We retain your account data for as long as your account is active. Project files (reference media and generated outputs) are retained for 12 months after your last order to allow re-downloads, after which they may be deleted. Financial records are retained for 6 years as required by HMRC.
You agree not to use the Site or our services for any unlawful purpose, to upload content that infringes third-party rights, or to attempt to gain unauthorised access to any part of the Site. We reserve the right to suspend or terminate your account if we reasonably believe you are in breach of these Terms.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms from time to time. The version in force at the time of your order applies to that order. Continued use of the Site after an update constitutes acceptance of the revised Terms.
Questions about these Terms? Contact us at hello@omnivyv.com.